Last updated: 27 May 2026
This Privacy Policy explains how FACTS & FIGURES REAL ESTATE L.L.C, operating the Estavue Property brand (“Estavue Property”, “we”, “our”, “us”), collects, uses, stores, and protects your personal data when you visit estavue-property.com, submit a form, contact us by WhatsApp, email, phone, or interact with our real estate advisory services.
We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Who We Are
Data Controller:
FACTS & FIGURES REAL ESTATE L.L.C
Operating Brand:
Estavue Property
DED Trade Licence No.:
1474478
RERA Office Registration No.:
49263
Licensed Activity:
Real Estate Buying & Selling Brokerage
Registered Office:
Office No. 1011, Basma Rakeel Building, Business Bay, Dubai, UAE
Operational Contact Location:
Marina Diamond 3, Marsa Dubai, Dubai, UAE
Contact Person:
Borhaneddine Gharbi, CEO / Contact Person
Email:
borhane@estavue-property.com
WhatsApp:
+971 58 663 3052
For privacy or data protection requests, contact us by email with the subject line:
“Data Privacy Request”.
2. Data We Collect
We may collect the following categories of personal data:
Information you provide directly:
– Full name
– Email address
– Phone number
– WhatsApp number
– Nationality or country of residence, if voluntarily provided
– Investment budget range
– Investment goals
– Preferred property type
– Preferred location or project interest
– Financing status
– Buying timeline
– Messages, questions, or documents you choose to send us
Information collected automatically:
– IP address
– Browser type and version
– Device type
– Operating system
– Pages visited
– Time spent on the website
– Referral source
– Cookie identifiers
– Server access logs
– Analytics events through Google Analytics 4 / Google Site Kit, where active
Property enquiry data:
– Property type preference
– Budget range
– Area or community preference
– Readiness to purchase
– Financing or mortgage status
– Investment purpose, such as personal use, rental income, resale, or capital preservation
3. How We Use Your Data
We use your data for the following purposes:
– To respond to your enquiries
– To qualify and route real estate investment enquiries
– To contact you by email, phone, or WhatsApp regarding your request
– To prepare relevant property advisory or consultation material
– To manage consultation bookings
– To send requested educational or market information
– To maintain records required for business, legal, regulatory, or AML purposes
– To improve website performance, user experience, and content
– To analyse website traffic and conversion performance
– To comply with applicable UAE real estate, RERA, DLD, and legal obligations
– To protect the website from spam, fraud, abuse, and unauthorised access
We do not sell your personal data.
4. Legal Basis for Processing
Depending on the situation, we process your data under one or more of the following legal bases:
– Consent: when you submit a form, accept cookies, or request communication
– Contractual necessity: when processing is required to respond to your enquiry or prepare advisory support
– Legitimate interest: to manage leads, improve services, prevent fraud, and operate the website
– Legal obligation: where data must be retained or disclosed for UAE regulatory, real estate, audit, AML, or legal compliance
Where processing is based on consent, you may withdraw consent at any time by contacting us.
5. Who We Share Your Data With
We may share your data only where necessary with:
– Our internal advisory and operations team
– Licensed real estate professionals involved in handling your enquiry
– FACTS & FIGURES REAL ESTATE L.L.C representatives
– Website hosting and infrastructure providers
– Google services, including Google Analytics 4 and Google Site Kit, where active
– WhatsApp / Meta services if you contact us via WhatsApp
– Form, CRM, email, or booking tools used to manage enquiries
– UAE regulatory authorities, including RERA, DLD, courts, government bodies, or law enforcement where legally required
– Professional advisers such as lawyers, accountants, auditors, or compliance consultants where needed
We do not sell, rent, or trade your personal data to third parties for unrelated marketing.
6. International Data Transfers
Some service providers may process data outside the UAE, including cloud, analytics, hosting, email, CRM, and communication providers.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, including contractual protections, access controls, and use of reputable service providers.
7. How Long We Keep Your Data
We retain personal data only as long as reasonably necessary for the purposes described in this policy.
Typical retention periods:
– Website enquiries and qualification form submissions: up to 5 years
– Email, WhatsApp, and phone communication records: up to 5 years
– Business, compliance, legal, and AML-related records: as required by applicable UAE laws and regulations
– Google Analytics data: according to the retention settings configured in Google Analytics
– Server logs: according to hosting provider retention periods
– Cookie data: according to cookie type and browser settings
We may delete, anonymise, or archive data when it is no longer required.
8. Cookies and Tracking
Our website may use cookies and similar technologies to operate correctly, improve performance, and understand visitor behaviour.
Types of cookies we may use:
– Essential cookies: required for website operation, security, sessions, and form functionality
– Performance cookies: used to understand website traffic and user behaviour
– Analytics cookies: used through Google Analytics 4 / Google Site Kit, where active
– Caching cookies: used by LiteSpeed Cache or hosting performance tools
– Functional cookies: used for language, forms, preferences, or embedded services
You can manage or disable cookies through your browser settings. Disabling some cookies may affect website functionality.
9. Data Security
We use reasonable technical and organisational measures to protect personal data, including:
– HTTPS / SSL encryption
– Restricted administrative access
– WordPress user access controls
– Server and hosting security measures
– Anti-spam and abuse prevention tools
– Limited access to enquiry and lead data
– Regular review of website functionality and security where practical
No method of transmission or storage is 100% secure. If you believe your data has been compromised, contact us immediately.
10. Your Rights
Subject to applicable law, you may have the right to:
– Request access to your personal data
– Request correction of inaccurate or incomplete data
– Request deletion of your data where legally possible
– Request restriction of processing
– Object to certain processing activities
– Withdraw consent where processing is based on consent
– Request data portability where technically feasible
– Ask how your data is being used
To exercise your rights, email:
borhane@estavue-property.com
Use the subject line:
“Data Privacy Request”.
We may ask you to verify your identity before processing your request.
11. Real Estate Compliance and Client Qualification
As a UAE real estate advisory and brokerage-related service, we may request information needed to assess suitability, budget, timing, and investment objectives.
This helps us:
– Avoid sending unsuitable offers
– Route serious enquiries correctly
– Comply with professional and regulatory expectations
– Maintain accurate advisory records
– Protect clients from misleading or unsuitable property decisions
Submitting a form does not guarantee that we will accept you as a client, provide investment advice, or recommend a property.
12. No Financial, Legal, Tax, or Investment Advice
Information submitted through the website is used to respond to your enquiry and support real estate consultation.
Nothing on this website constitutes financial, legal, tax, or investment advice. Real estate investments involve risk. Property values, rental yields, liquidity, financing terms, service charges, payment plans, developer delivery timelines, financing availability, and market conditions may change.
You should seek independent legal, tax, financial, mortgage, or professional advice before making a purchase decision.
13. Property Listings and Regulatory Information
Where property listings, investment opportunities, or project information are shown on this website, the information is provided for general informational purposes only.
Property availability, prices, payment plans, floor plans, rental estimates, expected completion dates, service charges, and projected returns may change without notice.
Where required, property advertisements should be supported by valid permits, including Trakheesi or relevant regulatory approvals. Users should independently verify all official property information before making any decision.
14. Children’s Data
Our services are intended for adults aged 18 and above.
We do not knowingly collect personal data from children. If you believe a minor has submitted data through the website, contact us so we can delete it where appropriate.
15. Links to Other Websites
Our website may contain links to third-party websites, including property portals, government portals, booking tools, WhatsApp, Google Maps, or partner websites.
We are not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies separately.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or data practices.
The “Last updated” date at the top of this page will be updated when changes are made.
17. Contact Us
For privacy requests, data access requests, corrections, complaints, or questions:
FACTS & FIGURES REAL ESTATE L.L.C
Operating Brand: Estavue Property
Contact Person: Borhaneddine Gharbi
Registered Office: Office No. 1011, Basma Rakeel Building, Business Bay, Dubai, UAE
Operational Contact Location: Marina Diamond 3, Marsa Dubai, Dubai, UAE
Email: borhane@estavue-property.com
WhatsApp: +971 58 663 3052
